drugstore.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.6


drugstore.com
BizRate Certified Ribbon Customer Certified
Over 50,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.9
Customer Support: 8.6
Products Met Expectations: 9.1
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of drugstore.com

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
Great selection & receive quickly. I have order several times & have been very happy with all items ordered until today. I ordered some lotion & apparently it wasn't packed well enough. The dispenser on my lotion was broken in at least 10 pieces.... (more)
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
extreamly happy with all services
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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
They need to start carrying the generic finasteride 1 MG like Canada
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		2 out of 3 people found this review helpful. Online Shopper
Jan 4, 2009
Very dependable/honest business, fair prices. Will certainly use in the future.
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 4, 2009
I have no complaints whatsoever. I've ordered from drugstore.com several times and they're great.
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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 4, 2009
I paid for upgraded shipping but did not receive the service, I would like a refund for the upgraded shipping.
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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 2.0  On Time Delivery
Customer Support: 4.0  Customer Support
Products Met Expectations: 6.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 4, 2009
I paid for 2 day shipping it, still is not here. Why did I pay for 2 day shipping if it took almost 5 days to get it.
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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 4, 2009
this has been hectic holiday season and haven't followed through. Now I AM READY TO REPORT MY SHIPMENT HASN'T ARRIVED. MAY BE WEATHER?
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 3, 2009
very easy to order on-line
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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jan 1, 2009
The package did not arrive on time even though I paid for 3 day shipping on the 19 of December!!! The package did not get to my home until two-three days after christmas!!
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