FTD Flowers Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 7.9


FTD Flowers
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.0
On Time Delivery: 8.4
Customer Support: 8.2
Products Met Expectations: 8.3

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of FTD Flowers

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
I was sent an E-mail that allowed me 10% off my next purchase which I intneded to make right away. When I clicked the URL the link would not work. I called FTD and was told to keep trying, there was nothing they could do for me. I thought to myself,... (more)
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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 4, 2009
service charge seemed a bit exorbitant
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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 3.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 3, 2009
Let me break this into two parts: 1) Late delivery of flowers This is my fault for not making sure the recipient was home during the time of delivery. The recipient was quite busy during that time frame, and I hadn't asked for her schedule. The... (more)
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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 1, 2009
I think shipping for the flowers was way too expensive it costed $15 and the flowers we only like $40, so shipping alone increased the price about 50%. For UPS shipping, that's way too much. Especially since I ordered them at least five days in... (more)
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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Dec 31, 2008
The flowers were supposed to be red and white - they were red and pink.
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Dec 31, 2008
I purchased edible items, not flowers. Both parties expressed their delight with the items they received.
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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Dec 29, 2008
It is somewhat difficult to accurately answer some of the questions as the flowers were a gift for someone else. Since we are hundreds of miles apart, I can not view the flowers but have to rely on what I am told by someone else.
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Dec 27, 2008
great flower company
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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Dec 27, 2008
very disappointed with the candied christmas bouquet. i expected it to arrive already arranged.
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Would Shop Here Again: 2.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 2.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Dec 27, 2008
I was very disappointed that my delivery was not made, all they had to do was call the phone number. I wanted to suprise my old friend with something special.
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