DicksSportingGoods.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.7


DicksSportingGoods.com
BizRate Certified Ribbon Customer Certified
Over 225,000 customers have rated this store since 2001
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 9.0
Customer Support: 8.5
Products Met Expectations: 8.8

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of DicksSportingGoods.com

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
I would like to say thank you very much, not only did I get what I wanted but it only took a few days and it was very close to Christmas. I was surprised. Thanks for the great service.
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Would Shop Here Again: 2.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
The package was to be deluevered in 6-8 days which should have gotten to me before Christmas. I got it a week later and the person whom the gift was for had already gone back to school.
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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
I have not yet recieved my order. My credit card has not been billed, but this is not an uncommon item. If ****s cannot fullfill the order, please notify me so that I may purchase elsewhere.
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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 5.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
Broncos Reebok jersey was listed as in stock but I received notification the next day that it was on order. My order would not ship until this item was in stock (no approximate timeframe was given).
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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 4.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
the package arrived on Jan 3rd and looked like a rat had actually gotten into the packing. It was totally in a ripped position and looked like it may have been taped again at the post office
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
The remote control boat I ordered was for a christmas gift, so I do not know how well it works. However, I was considerably satisfied with the on time delivery. especially during the holidays. It was great!!!
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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
I purchased these items as Christmas Gifts and was pleased to see that the items were part of the guaranteed delivery by Christmas and free delivery promotion. However, the items did not arrive until December 30th.
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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 2.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
I was very unhappy with customer service and shipping!! It was easy to contact somebody but nobody seemed to know the answers and kept putting me off by saying they would e-mail me. There was only one person that was helpful, Amanda.
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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 4.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
Product was backordered for several weeks. Upon initial purchase I was told it would be in within one week. After several weeks, several phone calls and a couple stops by the store, I was provided with an equal product (not the one I ordered).
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Would Shop Here Again: 2.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 2.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jan 5, 2009
The product I purchased, women's long snowpants, were sized quite poorly. I recieved polite service however I found it quite difficult to locate this particular item and once I ordered and recieved it, it wasn't at all what I expected it to be.
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